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Co-founders Catherine Massey and Sharon Quaintance have written several articles and given various presentations on the topics of law firm efficiency and legal process outsourcing (LPO). The following are some examples of LawDocsXpress thought leadership and news:
  • The Seven Deadly Sins of Outsourcing

    When Dante wrote about the seven deadly sins in The Divine Comedy, Sharon Quaintance is sure he never contemplated them being used as tips for legal administrators. But, at the risk of taking sinful literary license, Ms. Quaintance offers seven 'pitfalls' (excuse the pun) to avoid when considering outsourcing.

    application/pdf iconSeven Deadly Sins of Outsourcing
  • The Utilization Trap: How Law Firms Incorrectly Assess Staffing Needs

    Given the uncertainty of the economy many law firms are once again reassessing staffing levels, but unfortunately many are using incorrect measurement processes.  Catherine Massey provides specific examples of how to ensure you are measuring BOTH productivity and utilization correctly.

    application/pdf iconUtilization Trap: Incorrectly Assessing Staffing Needs
  • Law Firm Administrators or Tightrope Walkers?

    The economy is a circus. Sharon Quaintance of LawDocsXpress used to think of law firm administrators as practiced jugglers keeping multiple balls in the air, but in today’s tough times, it seems a better analogy might be tightrope walkers.

    application/pdf iconLaw Firm Administrators or Tightrope Walkers?
  • LawDocsXpress Credits Growth to Acquisition of Large National Accounts

    ATLANTA, GA - LawDocsXpress a leader in providing online legal secretarial services for law firms, corporate legal departments and governmental entities, announced yearly revenue growth of 80%. In addition to the growth in outsourcing trends in the legal market, they attribute their growth to their emphasis on quality and engaging large national accounts such as Merchant & Gould LLP and Holland & Knight LLP.

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