• strict warning: Non-static method view::load() should not be called statically in /home/lawdocs/public_html/sites/all/modules/views/views.module on line 906.
  • strict warning: Declaration of views_handler_filter::options_validate() should be compatible with views_handler::options_validate($form, &$form_state) in /home/lawdocs/public_html/sites/all/modules/views/handlers/views_handler_filter.inc on line 607.
  • strict warning: Declaration of views_handler_filter::options_submit() should be compatible with views_handler::options_submit($form, &$form_state) in /home/lawdocs/public_html/sites/all/modules/views/handlers/views_handler_filter.inc on line 607.
  • strict warning: Declaration of views_handler_filter_boolean_operator::value_validate() should be compatible with views_handler_filter::value_validate($form, &$form_state) in /home/lawdocs/public_html/sites/all/modules/views/handlers/views_handler_filter_boolean_operator.inc on line 159.
  • strict warning: Declaration of views_plugin_row::options_validate() should be compatible with views_plugin::options_validate(&$form, &$form_state) in /home/lawdocs/public_html/sites/all/modules/views/plugins/views_plugin_row.inc on line 134.
  • strict warning: Declaration of views_plugin_row::options_submit() should be compatible with views_plugin::options_submit(&$form, &$form_state) in /home/lawdocs/public_html/sites/all/modules/views/plugins/views_plugin_row.inc on line 134.

Navigating Peak Periods

Challenge: 

Sandberg Phoenix & von Gontard PC approached LawDocsXpress because of workflow issues that occurred frequently during peak periods.  For example, when gearing up for trial, the firm would have to transcribe and process complex documents, including extensive medical records chronologies.  As a result, work could become backlogged during these critical times.  In addition, the firm did not want to hire temporary employees to cover for support staff during vacations and leaves of absence.

Solution: 

The firm sent some of the lengthier documents to LawDocsXpress, whose team would transcribe medical records chronologies as well as insert new information and arrange out-of-order information.

Impact: 

The firm was able to better weather peak periods by sending unwieldy tasks to LawDocsXpress; this way, the firm experienced the benefits of having extra support during especially busy periods, but did not have to bring on additional permanent or temporary support staff, and therefore could continue staffing to maximize productivity.